In what could be called a meeting of artificially intelligent minds, a new partnership will combine IBM's cognitive computing platform Watson with Salesforce's Einstein artificial intelligence for CRM.
CRM giant Salesforce has rolled out new customer relationship management tools that build on its Health Cloud offering and are aimed at improving people's health and healthcare providers' effectiveness.
Done right, customer service has more potential than ever to help companies grow their businesses, but it's also increasingly complex. That's where AI can step in to help, says Salesforce.
CRM giant Salesforce has introduced several new features to its Quip productivity platform, including a new way to import CRM data directly into Quip documents and spreadsheets.
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